Safeguarding & privacy
Safety, dignity, consent and confidentiality — in every program.
What we protect
- Names and contact details
- Mental-health and psychosocial information
- HIV status, treatment information and health history
- Sexual orientation, gender identity and relationship information
- Pregnancy, school history and family circumstances
- Information about violence, blackmail, forced disclosure or protection needs
- Safe-space locations and sensitive referral contacts
How we protect people
- We explain confidentiality and its safety limits before collecting sensitive information.
- We use informed consent and age-appropriate assent.
- We collect only the minimum information needed.
- We use coded or anonymised records whenever possible.
- We restrict access to sensitive information.
- We refer serious protection or medical concerns through approved pathways.
- We do not publish personal stories or photographs without clear consent and a safeguarding review.
Children and young people
Children and young people receive age-appropriate information, consent or assent processes, safe participation options and referral when there is risk of violence, exploitation, severe distress, abuse or self-harm. Peer leaders never manage high-risk cases alone.
How to raise a concern
A person may raise a safeguarding, privacy or service-quality concern confidentially through FBST’s approved contact channel. Concerns should be acknowledged, handled by authorised staff and referred when specialist action is required.
Emergency note
FBST is not an emergency service. If someone is in immediate danger or requires urgent medical care, contact the nearest qualified health facility or local emergency service.